Frequently Asked Questions

Learn more about our weight loss services in Canada. Still need help? Contact us here.

Frequently Asked Questions

Are Lean Life Weight Loss services covered by insurance?

Typically, most standard drug plans provided by insurance cover prescription treatments. To confirm, please contact your insurance provider.
If you need an invoice for consultation costs, you can request one by emailing us at info@theleanlifeclinic.com. After receiving the invoice from us, you can submit it to your insurance company for reimbursement.
Furthermore, you might be eligible to claim reimbursement for all virtual consultations through your personal Healthcare Spending Account (HSA). For this, we can provide a detailed receipt upon request. It's always a good idea to verify with your insurance provider to ensure your eligibility for such reimbursements.

Who Can use Lean Life Services?

Anyone that is 18 years or older and has a shipping address in Canada.

Can I use my pharmacy to fill my prescriptions?

Yes, we can send your prescription to your preferred pharmacy. If you would like to use your pharmacy, please let the clinician know during your appointment and during intake process please include the pharmacy details in your intake form.

Is a signature required upon delivery?

Our prescriptions and treatments delivered to our patient from Lean Life fall under the category of a non controlled substance, which does not require a signature upon delivery

Is Lean Life Weight Loss Clinic a Safe Option?

Definitively and without question. Lean Life partners exclusively with top-tier, licensed Canadian health care practitioners, laboratory partners and pharmacies, all of whom are legally qualified to provide treatment and services. Every treatment we prescribe is tailored specifically to the patient, with prescriptions grounded solely in medical necessity, approved by Health Canada and filled by a registered pharmacist. This necessity is assessed by seasoned clinicians, leaders in their field, and is based on comprehensive blood work and a commitment to an evidence-based approach.

How do I connect with my practitioner?

For assistance, please reach out to us at info@theleanlifeclinic.com, or you may contact us directly through the patient portal or by phone 289-835-3168. Additionally, we offer live chat support from 8AM to 8 PM EST, where our dedicated support team is available to assist you and facilitate connections with your clinician
What if I have a question that's not listed here? We're here to help. If you have any other questions, feel free to reach out to us at info@theleanlifeclinic.com. Our friendly and supportive team will be more than happy to assist you.